Privacy policy

PRIVACY POLICY

Welcome to the Cappellificio Cervo website, at the url www.Barbisio.it (hereinafter the “Website” or the “Site”).

Please carefully read this Privacy Policy, which applies whenever you access the Website, regardless of whether you purchase the products sold on it.

We remind you that this Privacy Policy is regulated by Italian law, and in particular by the Personal Data Protection Code (Legislative Decree No. 196 of 30 June 2003) and by the European General Data Protection Regulation 2016/679 (hereinafter the “GDPR”), which govern the processing of personal data - including data held abroad - that is carried out by any party that is a resident or that has a registered office in Italy. The Code and the Regulation guarantee that the personal data be processed in accordance with fundamental rights and liberties, as well as in respect of the dignity of the interested party, particularly as concerns confidentiality, personal identity and the right to protection of personal data.

Data controller

The data controller is Cappellificio Cervo S.r.l, with registered office in Via Trieste 13, Biella (hereinafter referred to as, “Company”).

Type and purpose of processing performed on the website and legal basis of the processing activities

Through the Website, different types of personal data are collected and processed, for different purposes and with different methods. More precisely:

Personal data pertaining to navigation, which is processed both for purpose of allowing the Website function properly, and for marketing purposes. In this regard, please read the “Cookie Policy” on the Website;
Personal data provided voluntarily by the user (email address, telephone number, personal details, password provided by completing the registration form) or otherwise provided while using the Website and/ or through other interaction with the services made available by the Company and processed to respond the user requests and offer the services, support and information requested concerning the products and the word of the Company;
Personal data provided by the user as part of the process of purchasing products on the website for the conclusion of transaction and for activities functional and instrumental to the sale, as well as for any necessary pre and post sales assistance and for all related legal requirement;
With the express consent of the user, the Company may process the latter's personal data for marketing purposes, in order to send the user, including through newsletters, emails, SMS and MMS, information and updates on products, sales, advertising campaigns, about events and other initiatives promoted by the Company.

Pursuant to the GDPR, with the exception if the browsing data, governed by the Cookie Policy, the processing of personal data is based on:

the legitimate interest of the Company in providing the Website services and responding to any customer requests, with reference to points b);
the fulfilment of the contract and obligation to fulfil pre and post contractual obligation referred to in point c), except for activities related to legal obligation that have as their legal basis the regulatory compliance;
the specific explicit consent given by the user in with regard to the marketing purpose referred to in point d).

Sources of personal data

The personal data collected by the Company is provided directly by the user, with the exception of the browsing data referred to in paragraph 2(a) above and data collected during registration, as described in paragraph 2(b) above.

Compulsory or option nature of providing data

With the exception of browsing data, the provision and collection of which is regulated by the Cookie Policy (the provision and collection of which is governed by the “Cookie Policy"), the provision to the Company of personal data collected through the Site, both to respond to requests and queries from users and for marketing is free, voluntary and optional. Failure to do so does not prevent use of the Site but may make it impossible for the Company to respond to requests for information and queries, or to send information, updates, newsletters and invitations to the Company events.

The provision of personal data, especially personal details, email, postal address, telephone number and bank details in case of credit card payments, is compulsory for executing, through the website, the product purchase agreement.

Personal Data processing methods

The personal data collected through the Website of the Company is primarily processed using computer and telematic methods, adopting security measures in order to reduce to a minimum the risks of destruction or loss, including accidental loss, of the data itself, unauthorized access or processing without consent, or processing that is not in conformity with the purposes of collection indicated in this Privacy Policy.

However, these measures, due to the nature of the online transmission method, cannot limit or absolutely exclude the risk of access without consent, or of dissemination of data. To that end, we recommend that you periodically verify that your computer is equipped with the appropriate software devices to protect from the transmission of incoming and outgoing data on the network (such as up-to-date antivirus systems) and that the Internet service provider has adopted suitable measures to ensure the security of data transmission on the network (such as, for example, firewalls and antispam filters).

Categories of personal data recipients

The Company only discloses the personal data of Site users to the extent permitted by law and in accordance with the provisions set out below. In addition to that stated in point 2 b. above personal data may be disclosed to:

Company employees and consultants, who act as authorized processors for the purposes of the internal organization of the company's activities;
companies that carry out specific technical and organizational services related to the Site (IT services and marketing services) for the Company, as data processors.

Personal data may also be disclosed to:

a) third parties, solely for the purpose of performing the agreement of the products and purchased on the website (such as, for example, the credit institution for the execution of remote electronic payment services by credit debit card, the courier responsible for deliveries and collections);

b) the police or the courts, in accordance with the law and following a formal request by such parties, or where there are substantial grounds to believe that the provision of such data is reasonably necessary in order to (1) investigate, prevent, or take action regarding suspected illegal activities or assist the government's supervisory and monitoring authorities,(2) defend against any claims or allegations made by any third party, or protect the security of its website and the company; or (3) exercise or protect the rights, property, or security of the Company, customers, employees, or any other party.

The data will not be disclosed and will be transferred abroad only if adequate levels of data protection and safeguarding are guaranteed, in accordance with current legislation, such as “Standard Model Clauses” approved by European Commission. For more information about the location of data, you may contact the Data Controller at the following e-mail info@barbisio.it.

Data storage period

The Data provided by the user to request assistance and information are stored for the period of time which is strictly necessary in order to fully manage the request.

The Data provided and linked to the purchase are stored for period of time non exceeding 10 years from the purchase

The Data provided for marketing purposes are stored for the period necessary for the specific processing, also in consideration of the particular sector of business (luxury goods) and in consideration of the interest shown by the customer to receive updates on products, events and fashion shows organised by the Company, always in compliance with the privacy legislation and the permission you provided and for a period not exceeding 5 years unless you provide further confirmation of your interest to receive communications from the Company.

User rights acknowledged by the privacy law

Pursuant to the GDPR, users have the right to make the following request regarding their personal data processed and held by the Company:

confirmation as to whether or not personal data concerning them is being processed even if not yet recorded, and its communication in an intelligible form;
information concerning the origin of their personal data, the purposes and methods of processing the logic applied in the case of processing performed with the support of electronic instruments, the details of the data controller and data processors, an indication of the subjects and categories of subjects to whom the personal data may be reported or who may be informed thereof in their capacity as data processors or in any event parties authorised to process the data;
the updating, rectification or, where interested, the integration of the personal data;
the erasure, the transformation into anonymous form or the blocking of personal data processed against the law, including those for which storage is not necessary in relation to the aims for which the data were collected or subsequently processed, as well as certification of the fact that the operations mentioned above were brought to the awareness of those to whom the data were communicated, except for the case in which such action is impossible or implies use of means that are clearly disproportionate with respect to the protected right;
the portability of their own data;
the restriction of the processing of their personal data.

Users also have the right to object all or in part, on legitimate grounds, to the processing of personal data concerning them, even if it is relevant to the purpose of the collection, and to revoke consent provided previously. The right to objection and the revocation of consent may also be exercised specifically, with respect to one or more methods of sending marketing communications.

The rights listed above may be exercised by contacting the Company by writing to info@barbisio.it.

Lastly, please recall that users always have the right to make a complaint to the Supervisory Authority (Autorità Garante per la protezione dei dati personali – Italian Regulatory Authority for the Protection of Personal Data).

CHILDREN UNDER THE AGE OF 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us info@barbisio.it.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

This section supplements the information contained in our Privacy Policy and applies solely to the processing of Californian consumers' personal information (it does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals). This section is intended to address the relevant notice requirements of the California Consumer Privacy Act of 2018 (the "CCPA"), and uses certain terms having the meaning given in the CCPA.

Your information, sources and purposes: please refer to the sections in the Privacy Policy above explaining 1) what data we collect, 2) how such personal data is used, and 3) the cookies collected, for a description of the personal information we may collect about you (or have collected in the preceding 12 months) and the sources of such information. Sources may include information acquired directly from you and your devices, or through certain third parties. In the Privacy Policy you will also find the purposes for which we may use or have used such information.

As more fully described in the Privacy Policy, we may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes such purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Selling your information: we have not sold personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our platforms in an effort to serve you content and advertisements that may be of interest to you. You have the right to opt out of this disclosure of your information, as described in the cookie policy.

Your rights: subject to exceptions under applicable law, you may have certain choices regarding our use and disclosure of your personal information, as described below:

Access: you have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected about you during the past 12 months and details regarding our collection, use, disclosure of such information.
Deletion: you have the right to request that we delete the personal information we have collected from you subject to certain exceptions.
Opt-Out: You have the right to manage the activation of the cookies as described in the cookie section.

To exercise your rights, described above, you can:

call the telephone numer +39 015473661 from Monday to Friday from 9.00 a.m to 7.00 p.m. (Italian time), excluding public holidays; or
write to Customer Care info@barbisio.it of the Website; or
contact us directly at the address indicated above. If you exercise your rights, we may require you to provide certain information to verify your identity (such as your name, email address, phone number and/or address).

No discrimination: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us.

Personal, family and household clients: California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email message to our email address below [ insert mail] with "Request for California Privacy Information" in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you with a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the preceding calendar year, along with the third parties' names and addresses. Please note that all the rights granted by the GDPR remains not affected.

COOKIE POLICY

We have set out below the Additional Information on Cookies installed on the Site www.barbisio.it (hereinafter also referred to as, the “Website” or the “Site”).

What ARE cookies and what are they used for

A cookie is a small data file which, in the form of a unique anonymous code, is sent to your browser from a web server and then stored on the hard disk of your device (computer, smart-phone and/or tablet). Cookies may allow the correct use of an internet site (so-called technical cookies), or they may act as checks of the User’s preferences in the context of the latter’s online navigation in order to propose advertising messages (so-called profiling cookies).

Cookies may be stored permanently on the device for a period of variable duration (so-called permanent cookies) or they may be deleted on the closure of the browser or be of limited duration (so-called session cookies). Cookies may be installed you the Site you are visiting (so-called first party cookies) or may be installed by other websites (so-called third party cookies).

THE COOKIES USED ON THIS SITE AND THE PURPOSES OF SUCH USE

This Website uses the following cookies:

Navigation cookies

These cookies allow the Website to function correctly making it possible to view its contents in the related language and market from the User’s first visit. They are able to recognise the country from which User is making the connection and ensure that the User is automatically orientated to the version of the Site applicable for his or her country on each visit. They also make it possible to create an account, to log in and manage orders. If you are a registered User, the Website will be able to recognise you when accessing the services offered to registered users as a result of the cookies. These cookies are able to tell if you purchase products on the Website through an affiliated or partner Site, making it possible for us to fulfil our obligations in relation to such partner Sites. These cookies are necessary for the functioning of the Website.

Funtional cookies

These cookies enable the Website to recognise you every time you visit the Website, so that you don’t have to type in his login details each time.

If user have added items to his or her Shopping Bag and closed his or her session without removing such items, these cookies enable his or her to continue his shopping the next time he or she visit the Website (within a reasonable period of time). These cookies are not essential for the website to function, but they improve the quality and the User's browsing experience.

Analytic cookies

These cookies are used by companies like (please inset example) to create statistical analyses on the manner in which users navigate the Website, for example the device used, the number of pages visited or the number of clicks on a particular page during navigation. The results of these analysis are processed in an anonymous way and only for statistics purposes.

Profiling cookies

The Website uses profiling cookies through which you can record the preferences detected during each visit and thus create profiles allowing you to send messages more in keeping with your preferences and interests, for example by allowing you to view the products you are looking for more quickly or to offer you the most similar items.

Third party cookies for marketing and retargeting

Such cookies are used by trusted third parties that make it possible to display banner ads on other affiliate sites (retargeting), showing the products that you have recently viewed. While Users browse the Website, these cookies are also used to display other products that may interest Users or products similar to the ones that Users have just watched, on the basis of his or her browsing schedule.

THE CHARACTERISTICS OF THE COOKIES USED ON THE SITE ARE ILLUSTRATED IN THE TABLE BELOW:

1) Cookies necessary for the functioning of the store:

Name	Type	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session

2) Cookies used for reporting and analytics:

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session

LEGAL BASIS FOR THE USE OF COOKIES

When you access any page on the Website you will see a banner displaying brief information about cookies. Through the banner, you are free to provide your personal data for the purposes of marketing and analysis. The legal basis for this processing lies in the consent given by you as indicated on the related Website banner.

Consent is not required for the use of technical and functional cookies. They are thus processed on the basis of the owner’s legitimate interest to provide improved navigation and use of the Website.

HOW YOUR PERSONAL DATA ARE PROCESSED

Your personal data will be processed by automated tools for the time strictly necessary to achieve the purposes for which such data were collected. Specific security, technical and organisational measures have been adopted to prevent the loss of data, illicit or incorrect use and unauthorised access.

YOUR RIGHT TO OPPOSE OR EDIT COOKIES

You can manage your cookie preferences through the banner containing a brief information about cookies. Consent to the use of cookies is recorded with a "technical cookie".

You can find out know to disable third party cookies by clicking on the oinks in the “Further information” column of the table containing the list of cookies.

You can oppose the storage of cookies on your hard disk by configuring your browser in such a way to deactivate cookies. We have set out below the procedures available in the main browsers:

Internet Explorer > http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Chrome > https://support.google.com/chrome/answer/95647?hl=it
Firefox > https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Safari > http://support.apple.com/kb/HT1677?viewlocale=it_IT

It is possible however, that after completing the above operation a number of the web page functions may not work properly.

For more information on cookies and to manage your preferences in relation to third party profiling cookies we would invite you to visit http://www.youronlinechoices.com. Once you are on the site, if you enter the “Your Choices” area, you can view a list of the third party companies, our partners, which install cookies on our site (Companies), check the presence and state of activity of the cookies installed (Status) and manage your consent on a selective basis (On/Off). If you expand the “Info” heading for each company this will take you to more information on the company concerned and provide a link to the information issued by that company on privacy and cookies.

DATA CONTROLLER

The data controller of data collected by cookies is Cappellificio Cervo S.r.l, with registered office in Via Trieste 13, Biella. To request and obtain an updated list of the data processors, please contact the data controller at the following email address info@barbisio.it.

WHO WILL OBTAIN KNOWLEDGE OF THE DATA, THEIR TRANSFER AND DISCLOSURE

The data acquired by cookies will and may come to the knowledge of the following:

- employees and collaborators of the controller, acting in the capacity of persons authorised to effect processing; and,

- suppliers of technical and organisational services acting in the capacity of processors.

We may transfer the data acquired by the use of cookies abroad including to countries outside the EU, with the guarantee nonetheless, of appropriate protections and defences (standard contractual clauses). To obtain information on the exact location of the data you are invited to write to the controller at info@barbisio.it.

The data will not be disclosed generally in any way.

USERS RIGHTS

Users may request and obtain, at any time, the erasure, anonymization, copy, update, rectification, integration of their data. Users may also oppose, at any time, to the processing of their personal data for commercial and marketing purposes, as well as oppose, on legitimate grounds, to their processing for other purposes; they may request the portability or limits on their processing. The Users have the right to revoke the consent previously given.

Users may enforce their rights, in addition to the use of the means described above, by sending a written communication to the offices of the Controller indicated above or by sending an e-mail info@barbisio.it.

We would also remind you that you can always make a claim to the Regulatory Authority (Italian Data Protection Authority).